PILP 10’s Lasting Impact – the Court Service Center Project
Over the last several months, PILP 10 has been hard at work developing materials for the Edward W. Brooke Courthouse’s Court Service Center (CSC). The culmination of their hard work was a meeting last week with Judge Dina Fein (Massachusetts Housing Court, Western Division) and Access to Justice Coordinator Erika Rickard (the Massachusetts Trial Court) to discuss their project and to hear how the Commonwealth can best serve unrepresented litigants.
Before we get to that meeting, here’s a little background on PILP 10’s project. This class spent the past year drafting materials for the Edward W. Brooke Court Service Center (CSC). The CSC will have a grand opening later this summer. It was created with the hope of being a central court hub for self-represented litigants. Visitors to the Brooke Court can go to the CSC for clarification on forms needed for legal action, connection to existing legal and social services, and language translation assistance. The PILPers put together materials and resources to help the staff and volunteers most effectively serve self-represented litigants.
Additionally, as part of their project, the class will be hosting a brown bag program in September to discuss the workings of the CSC and how BBA members can get involved. Of course, Beyond the Billable will keep you up-to-date on program logistics.
At the meeting, the PILPers participated in a fruitful discussion about how the Commonwealth can best serve unrepresented litigants. Beyond the Billable caught up with a few members of the PILP class after the meeting to see how it went. Here’s what they had to say:
“It was incredibly rewarding to hear about how our work has been utilized by the Court Services Center so far. I also thought that Judge Fein and Erika Rickard were fantastic advocates for the CSC program and their enthusiasm made us all the more committed to support the new CSC and serve as a resource in any way we can.” — Caroline Simons, Fish & Richardson P.C.
“When our PILP class first engaged in the idea of assisting the first-ever Court Service Center in MA as our year’s PILP project, I don’t think we really grasped the impact that the CSC would have on people interacting with the court system. The CSC has only been open a few weeks, and it has already helped hundreds of people going through the Brooke Courthouse get answers to their questions. I hope PILP’s small contributions to assist the CSC get up and running will allow them to help even more people, and I hope our PILP class will stay involved with the CSC going forward.” –Merritt Dattel McGowan, Commonwealth Health Insurance Connector Authority
Stay tuned for more on PILP 10’s CSC project.